What is Bizum and how does it work?

Bizum is an instant mobile payment solution jointly promoted by Spanish banks. It allows you to send money between individuals conveniently and quickly as an alternative to bank transfers, avoiding the need to ask for the recipient's bank IBAN.

Advantages of using Bizum

• Universality: You don't need to change banks, and it's available on any smartphone, allowing you to interact with practically everyone.
• Convenience: You only need to know the recipient's mobile phone number (or select their contact from your phone's address book).
• Speed: Fund transfers are completed in less than 5 seconds.
• Security: It is backed by Spanish banks, their applications, and security measures.

Since it's a system integrated directly into each bank's application, you don't need to download any extra app to use it. You just need to check if your bank's app offers this service. Here's a list of compatible banks that have already implemented the service.

Make your online purchases with Bizum

Make your online purchases with Bizum quickly and securely without having to enter your card number, as the payment is identified with your phone number.

How to pay for your purchases with Bizum?

To make your purchases, you simply need to select the "pay with Bizum" option and enter your mobile number and your Bizum key, a four-digit code you get when you register for the service. After this, your bank will send you a code to confirm the operation.

How does Bizum payment work in online stores?

• Choose "Pay with Bizum" as your payment method when making your online purchase.
• Enter your phone number and Bizum key.
• Validate the transaction by including the code your bank sends you via SMS.

What is the Bizum key?

The Bizum key is a 4-digit code that allows you to shop at all stores that accept Bizum as a payment method, and you get it from your bank's app.

How do I get my Bizum key?

You can get it in your bank's app. Click here and then click on your bank's logo for more information. You can change it anytime from this application.

My Bizum bank doesn't offer the Bizum key. Can I still buy online?

If your bank doesn't offer the Bizum key, it means they are working to provide online payment. Another possibility is that your bank already allows you to complete Bizum payments directly in its banking app. In this case, you only need to enter your phone number at the time of payment, and you will receive a notification from your bank to complete the payment in their app.

What guarantees do I have when making a purchase at an online store with Bizum?

Bizum, as an instant account-to-account payment method, offers the highest security guarantee in accordance with the standards regulated by the European Union and Spanish legislation. The payment is made completely securely with Bizum through your bank, which is ultimately responsible for validating the operation. For product delivery and return guarantees, you should consult the store in each case.

How do I return a product purchased with Bizum?

As with other payment methods, the product return policy is governed by the conditions established by the store where you made the purchase. You should contact the store to manage the return and, if applicable, the refund.

Does it cost the buyer anything?

Paying with Bizum in stores has no cost to the user. So no, we don't charge you any commission when you make a payment.

Secure payment with Bizum

Since it is a system integrated into each bank's mobile application, the security will be the same as that used by the application itself. You must access your bank's app, and then a PIN to validate each transaction, which is also verified by an SMS sent to the associated phone number, making it much more secure than certain traditional payments. Currently, more than 20 million users use this service (a growth of 21.2%). Bizum is currently the second favorite payment option for consumers (20 million users) in stores that offer this service (now 31,000), and 3.25 million such operations have already been carried out in 2022.