Secure payment

We have the following payment methods: Credit and prepaid, Paypal and bank transfer.

1.- Credit cards and prepaid cards through Redsys’ secure e-commerce platform.
For orders on our site, we accept payments by credit cards and prepaid cards cards (Visa, Mastercard, Maestro, American Express, Discover and Aurora Card) without adding any fees to the Product and shipping costs. You must be the holder of a credit card that is valid at the time of the order for the Products purchased online and the name shown on the card must be the same as that indicated on the invoice. If these requirements are not met, it will not be possible to proceed with the order.
At the time of the online purchase, simultaneously with the Order Confirmation, the bank of reference will deduct the amount of the order from the available credit on your credit card. The amount will only be debited to your credit card at the time the Products purchased are shipped.
If, after paying for the products purchased online and receiving the package with your order, you wish to exercise your Right of Withdrawal, for any reason, the Vendor will instruct the bank to credit the amount to be reimbursed directly to your credit card.

2.- Paypal.
If you have a Paypal account, LOHE provides the option of paying directly using the e-mail account and password you used when you registered with www.paypal.com
If you do not have a Paypal account, enter your data and follow the instructions as image below.

3.- Bank Transfer
LOHE account nº: IBAN ES12 2085-0135-10-0330239960, BIC/SWIFT:CAZRES 2Z.
After making payment please send the details of it, by email to:
info@loheshop.com or Fax +34976775006 to verify payment.
Please note that transfers take 1-3 days to arrive, so these requests will be processed as soon as payment is verified even while the / items are reserved.

At no time during the purchase procedure will LOHE have access to your credit card information (such as the number of the credit card or its expiration date), which is sent using directly to the subject that manages the electronic payment (bank or Paypal) over a connection protected by an encryption protocol. This data is not kept by the Vendor in any computer archive.

So, the Vendor cannot, in any case, be considered liable for any fraudulent or undue use of credit and prepaid cards by third parties.
What is CES?

The credit card payment is completely secure, data is transmitted in an encrypted SSL. To pay by credit and prepaid cards only accept transfers CES (Secure Electronic Commerce). After verifying that the card is attached to the CES system, the system will contact the bank that issued for the buyer to authorize the purchase. When the bank confirms authenticity, be charged by the card. Otherwise the order will be cancelled.